House manager, Butler

Anonymous candidate

Profile: House-Property Manager / Butler

Following eighteen years at one of the finest hotels in the world, the Hotel de Paris in Monte-Carlo as barman and finally Manager, culminating in House-Property management in Monaco for UHNWI, I can now offer to my next principal all the skills necessary to ensure that their home, or homes, are managed smoothly, securely and to a standard second to none. My staff training and team building ability is superb and I hope that I may be allowed to give you the service that is not only second nature to me but something in which I take great pride and to which I have many testaments.

Employment background

 From 1990 to 1998:
During these years I learnt my profession in various high-level establishments including the Savoy Hotel in London and also for principals on their super yacht plus many other renowned establishments until settling in the Hotel de Paris in Monaco in 1998.

 From September 2017 to February 2018
 Company: Private Service
 Country: Monaco and other residences
 Job Title: House Manager
 Responsibilities: (7/8 employees)
• Managing the household’s schedules and calendars
o Cleaning, laundry, closets, wardrobes
o Table service (informal-formal), beverages
o Kitchen
o Security
o Garden / flowers
o Cars
o Services provided by Contractors Company
• Assign tasks, large and small, to the domestic staff: maids, nannies, groundskeepers, chefs, etc. Also in charge of hiring the workers and screening their backgrounds.
• Maintenance: Ensure that everything on the property is maintained properly, which includes working with vendors and independent contractors for repairs.
• Plan parties and social gatherings, which can be for hundreds of people. Plan, monitor and actively participate in proper table setting and service: meals and beverages, informal or formal, as requested
• Create household manuals for use by domestic staff. This important book contains an at-a-glance spreadsheet with names and numbers to electricians, plumbers, nannies and anyone else in charge of the function of systems in the home.
• Run a variety of errands.
• Driving: when the driver isn’t on service, taking on this role, maintenance of car fleets to ensure they are insured, repaired and licensed
• Oversight: When remodelling or restoration occurs, screening and supervising every step of the project (from inception to completion). This includes vetting the contractors that will be doing the work.
• Run the budget for the household (accounts payable and receivable)
• Maintain a detailed inventory of household appliances, furniture, art, etc., which also includes insuring the property to cover damage, loss or theft.
• Care for family pets and coordinate walking, feeding, grooming and trips to the veterinarian.
• Team lead: in charge of the butlers who provide dinner service, valet for personal assistance, Chef, housekeepers, drivers, etc. Inspiring and training the staff to deliver prompt and efficient service to the family
• Answer phones, greet any guests that come to the home, and handle communications (emails, letters, invitations, etc. ) Arranging restaurants, concerts, events and trips as requested
• Providing day-to-day support to the Chef and responsible to purchase beverages and supplies
• Establish rules and conduct of staff
• Oversee family packing and travel preparations.
• Knowledge of high social etiquette, formal table service and proper maintenance for fine dining equipment.


 From October 2016 to April 2017
 Company: Private Service
 Country: Monaco
 Job Title: House Manager
 Responsibilities: (3/4 employees)
• Inspiring and training the staff to deliver prompt and efficient service to the family
• Providing day-to-day support to the Chef and responsible to purchase beverages and supplies
• Providing the service for lunch and dinner
• Organizing the daily Rota and monthly cleaning schedules


 From April 2016 to September 2016
 Company: Club Restaurant Pacific
 Country: Monaco
 Job Title: Restaurant Manager
 Responsibilities: (10/12 employees)
• Welcoming guests, inspiring bar staff to deliver prompt, efficient and friendly service all times
• Providing day-to-day support to the Chef and the secretary
• Responsible to purchase wine, beverages and supplies
• Responsibilities including recruitment, training and development of staff
• Organizing the daily Rota and duties, managing a team of 12 permanent


 From December 2009 to August 2015
 Company: Bar Américain-Hotel de Paris- SBM
 Country: Monaco
 Job Title: Manager
 Responsibilities: (25 employees)
• Welcoming guests, inspiring bar staff to deliver prompt, efficient and friendly service all times
• Providing day-to-day support to the Retail Area Manager
• Daily stock Control and full weekly audit
• Responsibilities including recruitment, training and development of staff
• Organizing special events
• Organizing the daily Rota and duties, managing a team of 25 permanent
• Re-evaluating the beverage, wine and food list offered, highlighting trends and new products to Managers
• Having a detailed knowledge and understating of food, cocktails, wines and champagne

 From July 2005 to November 2009: Bar Américain-Hotel de Paris – SBM-Monaco
 Job Title: 1st Barman
 Responsibilities: Assisting the Bar manager

 From April 2001 to July 2005: Bar Américain-Hotel de Paris -SBM-Monaco
 Job Title: 2nd Barman
 Responsibilities: Assisting the Manager and the 1st Barman

 From March 1999 to April 2001: Bar Américain-Hotel de Paris – SBM- Monaco
 Job Title: Barman
 Responsibilities: Bar-restaurant service

 From December 1998 to March 1999: Restaurant Le Grill-Hotel de Paris- SBM-Monaco.
 Job Title: Barman/Sommelier
 Responsibilities: Bar and wine service


Additional Training

 From 1990 to 1991: Driver in Italian Police Force, Arma dei Carabinieri- Moncalieri, Italy
 Military Service

 From May 2017 to July 2017: The International Butler Academy. Simpelveld- Holland
 Butling & House Management School (Diploma with merit)

Educational background

 From 1984 to 1989: Commercial and Technical Institute for Surveyors - Vittone- Chieri, Italy
 Graduated with Diploma as a Surveyor

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