CAREER OBJECTIVE
To obtain position in real estate that allows me to utilize my experience and with enough challenges to help me grow professionally.
SPECIAL SKILLS & CAPABILITIES
• Good experience in all real estate services: title search, closing deals, mortgage, capitalization rate, net operating income, cash flow, commercial & retail leasing.
• Excellent experience in drafting & preparing and reviewing leasing contracts, legal documents . Amendment agreements, RFA’s, MOU in English and Arabic.
• Very good experience in residential, commercial office leasing (Class A, B&C), strata and community management.
• Excellent experience in buying, selling, acquisitions and dispositions residential and commercial properties in the Middle East &Canada
• Very good experience in negotiation real estate agreements in English and Arabic
• Very good experience in dealing with property tracking software (oracle enterprise One, JDE).
• Excellent interpersonal& communication skills, problem solving, critical thinking, Ability to multitask and pay attention to details
• Established strong business contacts in the Gulf region ( UAE, Qatar, Saudi Arabia, Bahrain, Oman, . . ) within real estate development companies and within real estate consultancy companies such as ( Jones Lang lasalle, Colliers International, DTZ, CB Richard Ellis)
CAREER EXPERIENCE
Real Estate & Leasing Director, Subway Restaurants, Canada. May 2016 – present
“Subway Restaurants Founded in 1965 has grown to more than 40, 000 restaurants in over 100 countries”
Real Estate Director, Century21 Realty, Canada. Jan 2014 - Apr 16
• Managed a portfolio of residential, commercial, mixed use properties.
• Responsible for the supervision and administration of the day-to-day services and strategy in all properties in the portfolio including the oversight of property administration, property management leasing and maintenance/operations.
• Conducting regular property inspections to ensure proper operation and reliability of equipment and building components.
• Managed projects which include: appointing consultants, developing the scope of work, fit out, sites renovations and restoration.
• Maintain a calendar of expiring leases, manage tenant waitlist, and seek to maximize occupancy.
• Ensure all leases and tenant files are up to date, including tenant information, copies of leases, notes of correspondence and any other records which are applicable for record keeping and accounting support.
• Oversees the collection of rent, payment of expenses, compliance with lease terms and preparation of all required legal notices. Recommends and coordinates legal action as necessary.
• Develop and implement procedures for due diligence on prospective tenants, new leases and introductory letters/information and keys, move-ins, move-outs, rent collection procedures, insurance policies, building bylaws, and all other day-to-day operations
• Secured property by contracting with security patrol service; installing and maintaining security devices; establishing and enforcing precautionary policies and procedures; responding to emergencies.
• Liaise with and direct building staff and contractors as required including tender and review of operational contract documents (landscaping, trash, cleaning, etc. );
• Administer all building notices, arrears correspondence, eviction and other notices
• Conduct monthly inspections, record exceptions, remind and enforce property bylaws.
Senior Realty Transaction Manager, SNC Lavalin, Calgary, Canada June 2008, 2013
“Founded in 1911, SNC-Lavalin is one of the leading engineering and construction groups in the world and a major player in the ownership of infrastructure. From its offices in over 40 countries, SNC-Lavalin provides EPC and EPCM services to clients in a variety of industry sectors, including mining & metallurgy, oil & gas, environment & water, infrastructure and clean power”
• Responsible for properties operations and management of company’s properties owned or managed consisting of class AAA, B and C office, retail, Lands.
• Managed several real estate transactions in the GCC countries, MENA, CIS region.
• Reviewed and approve rental applications according to company standards, Conducted tenant relations and ensure tenant satisfaction.
• Maintain the database of leases and ensure timely renewals or termination for inefficiencies leases.
• Prepared and managed renewals / new leases/ within the assigned portfolio including marketing, showings, preparation of offers and negotiation of all aspects of formal lease documents.
• Directed and managed external brokers, suppliers, consultants, and agents in the day-to-day management of the portfolio including new lease requirements, renewals, sub-lettings, lease surrenders, restoration issues, credit control and other property matters.
• Oversee the timely collection of revenues and ensure availability of adequate cash flows from rentals.
• Plan, develop, and implement strategies for generating resources and/or revenues for the real estate department, sourced & analyzed new locations and exploring new business opportunities.
• Worked with other internal departments, i. e. legal, property management, finance accounting, acquisitions, etc., as required, on issues including but not limited to tenant construction, sublease agreements and control all maintenance, inspection and safety issues.
• Established and track key performance indicators (KPI) for the department’s property administrative functions.
• Established relationships with key clients and third party real estate brokers such as: CBRE, Colliers, Kushman & wakefield, . Properties owners and External government authorities.
Real Estate Associate, Centaury 21, Calgary Canada 2006 – 2007
• The main responsibility will be managing and maintaining companies fixed and movable properties and assets.
• Developed and executed creative and aggressive leasing strategies which may include re-tenanting, renewals, early renewals, buy-outs, re-locations, new tenants and “packaging”.
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• Responsible to keep thorough records regarding the property. This should include all income and expenses; list of all inspections, signed leases & contracts, maintenance requests, any complaints, records of repairs, costs of repairs, maintenance costs, record of rent collection and insurance.
• Qualified potential tenants by reviewing their financial statements and checking references; negotiates terms of lease for highest return to the Owners; including such items as space, basic and percentage rent, term of lease, extra charges, construction allowances, etc;
• Communicated and coordinated with Legal department to have documentations prepared incorporating the terms agreed upon and appropriate to the specific property; initiates preparation of tenant space; notified construction department to send shell drawings and Construction guidelines to tenant.
• Cultivated new and maintains existing relationships with desirable prospective tenants, including national retailers; sells them on the advantages of being located in our managed properties.
• Responded to all tenant issues including facilitating construction; tenant opening; operation and asset management issues.
• Maintain accurate and organized records of each transaction and for the prospective clients.
• Performed Real Estate analysis, market research, feasibility study, due diligence for prospective clients and customers.
• Organizing market survey of current demand, customer’s choice, types, size, and location of the properties and ensures necessary change recommendations are submitted to the Development Department to meet customer’s choice.
Real Estate Director, Al-Shajara Real Estate Damascus - Syria 1997 - 2005
• Managed a portfolio of residential, commercial, industrial properties
• Viewing vacant residential and commercial accommodation with potential buyers & tenants
• Managing 3rd party vendor provided multi business services including: building services, reception, mail services, security, cleaning, catering and other support services
• Visited properties and addresses any concerns or issues with a customer service-orientated focus
• Hired and supervised support staff performing operational, clerical or maintenance duties. Security and Safety Criminal record check
• Takes ownership of all aspects of property management agreement administration
• Builds friendly and effective relationships with the tenants and their representatives
• Maintain and expands existing customer’s portfolio in line with company growth strategies.
• Drafted and negotiated real estate purchase& leasing contracts, residential leasing, retail leasing, office contracts, negotiating contract services and costs with contractors and suppliers.
• Communicated with the property registration section within the Municipalities’ and ensure that all municipalities maintain sufficient documentation to support all property transactions
• Established and implement short- and long-range goals, objectives, policies, and operating procedures.
• Established good relationship with property owners, Real Estate investors, Real Estate brokers and explore new opportunities for business development.
EDUCATION
• BA in Law
Beirut University, Lebanon
• Licensed Real Estate Associate
Mount Royal College, Canada.
• Licensed in property Management
Calgary Real Estate Board
Languages
• Fluent English, Arabic and some Russian
PERSONAL ATTRIBUTES
• Investigative and persistent.
• Self-starter and reliable team player.
• Strong leadership and interpersonal skills.
• Strong analytical, numerical, and problem solving skills.
PROFESSIONAL ASSOCIATION
• Alberta Real Estate Board member.
