House manager, Assistante personnelle

Peter SPIRKOWICZ

08/12/19
Trump Turnberry Resort - Marriott Luxury collection First Golf Resort in the World.
Scotland
Position: Night Manager / Day MOD
Duties: Act as Manager on Duty (responsible for the hotel in the absence of the General Manager) and assist guests. Manage the Guest Services, Security and Housekeeping team. Monitor daily bookings and ensure assigned rooms are prepared prior to check-in.
Assist in the Day to Day operation of the Front of House. Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services. Perform night audit duties. Prepare documentation for daily business. Ensure prompt, efficient and courteous reception of guests. Coordinate and supervise the operational activities. Handle guest problems or complaints. Accept reservations, changes and cancellations in the absence of reservations staff.
Be responsible for fire, bomb or terrorist evacuation. Schedule preparation.

07/2017 - 08/2018
Media World Cup / aktivferie. eu Poland
Position: Personal Assistant to CEO / Destination Manager
Duties: Helping in preparations and coordination Media World Cup in Poland. Assisting the participant journalists and guests from all over the world to make reservations and help with their requests. Cooperate and negotiate the prices with the new hotels and resorts. Inspecting the hotel facilities before guest arriving. Coordinate guest stay in Poland. Personal support from the arrival till departure to guest spending holiday in Poland. Conducting presentations for tourism companies in Norway. Personal assistance to CEO.

11/2016 - 05/2017
Four Seasons Resort and Residences (Forbes 5* Resort) Whistler Canada
Position: Guest Services
Duties: I have been working for The Four Seasons Resort in Whistler in guest services department. During my work I was responsible for greet the arrivals, help with the luggage, transportation, reservations and recommendations according to Forbes five star service.

05/2016 - 10/2016
"Post Hotel & Spa" (Relais & Châteaux Hotel )
Named The Best Resort in Canada by Travel+Leisure Lake Louise Canada
Position: Guest Services
Duties: I have been working on a seasonal agreement for one of the best relais and chateaux resort in Canada as a doorman/butler. I was responsible for greet the arrivals, help with the luggage, transportation, reservations, recommendations and in room dining.

02/2016 - 02/2016
"Scenic Cruises" (5* Cruises) Köln Germany
Position: Head Butler Training
Duties: I was participating in a head butler training in Germany at Scenic Cruises. I have learned how the manage the butler team on a river cruise ship and the cruise ship operation.

05/2014 - 05/2015
”Sea Island, The Cloister” (Forbes 5* Resort)
The only resort in the world to achieve four Forbes Five-Stars ten years in a row.
Named “One of the Five Best Resorts in USA” by Travel+Leisure magazine
USA GA
Position: Training Program (Rooms Division)
Duties: Front Desk Agent (helping guests with the reservations, recommendations, checking in and out ) Doorman (supervising the valet team, greet the arrivals, help with the luggage and transportation),
Butler (Personal Assistant, In Room Dining), Housekeeping Supervisor (supervising the housekeeping team, inspecting the rooms and making the schedule. )
Food Runner in Forbes 5* “The Georgian Room”

12/2011- 05/2014
” Aparthotel Sol” Częstochowa Poland
Position: Assistant of the GM
Duties: Aparthotel Sol is a small apartment complex in my city. While I was working there my duties where to do the check in/out, coordinating and supervise the housekeepers, inspect the rooms and help the owner with budgeting.

11/2010 – 11/2011
Hotel Mercure “Patria” Częstochowa Poland
Position: Waiter
Duties: Take orders, serve food and beverages.

05/2010 - 10/2010
Wilderness Resort USA WI Dells
Position: Lifeguard Supervisor
Duties: Wilderness Resort in Wisconsin Dells is one of the biggest golf and water park resort in USA. I was responsible for managing the pools, supervising life guarding staff, performing lifeguard duties, maintaining the pool facility, welcome guests and help with the complains, schedule preparation

11/2007 - 02/2010
Sport Live24 Poland
Position: Promotion Manager
Duties: Coordinate team of 4-8 people. Promotion of ”Super Volley’’ sport magazine by making events on polish volleyball league and FIVB Volleyball World League.

04/2007 - 09/2007
Wilderness Resort USA WI Dells
Position: Lifeguard
Duties: Wilderness Resort in Wisconsin Dells is one of the biggest golf and water park resort in USA. I was responsible for saving people, giving the 1st aid, helping with maintains problems, open and close private pools.

07/2006 - 03/2007
Hotel "Zornica" Poland
Position: Front Desk Agent
Duties: Help guests with the reservations, recommendations, checking in/out

04/2004 - 06/2006
Pro Forma music club Poland
Position: Assistant of the Club Manager
Duties: I was helping the manager in running the bar, serving food and beverage, doing payrolls and hiring new employees.
Sport:
I am a personal trainer of body building and fitness. This ability helps me in development of such skills as self-discipline, patience, reaching purposes.
Skills;
- Knowledge of PMS, REX, MS Word, Excel, MS Office and others
- Class 5 Canadian driving license, European Union international driving
license

House manager, Assistante personnelle
Seuls les recruteurs abonnés à Madame est servie peuvent consulter le détail de ce profil.
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