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Estate manager, House manager

Candidat anonyme

EU) Passport, UK Permanent Resident Status, Valid (UK) Driving Licence.
Wilfried G. Boisson, 42 years old, married, no children; currently based in London, U. K.
A formerly-decorated Air Force commando Corporal, he is a fluently bilingual French citizen, Hospitality Management graduate, qualified Household Manager, Protocol and Etiquette-trained Toastmaster. Other luxury-related work experiences were based in France, Ireland, and U. K., in Michelin star restaurants, 5 star luxury hotels, 7 star cruise liners, as a catering company proprietor and, for the past decade, in formal private households worldwide as an International House Manager.
His goal and focus is to assist others in their daily lives.

PROFESSIONAL STRENGTHS
Practical knowledge of worldwide day-to-day estate management procedures.
Ability to generate specific estimates and assess bids from contractors.
Possess excellent project management skills, attentive to client requirements within the contracting process and their goals as well as caring for existing assets and employees involved.
Familiar with property management standards, principles and procedures.
Familiar with hospitality, etiquette and protocol at highest level.
Possess excellent “Man-Management” skills; currently supervising over 35 staff in London.
Possess excellent oral and written communication skills.
Knowledge of developing and maintaining record keeping procedures, asset inventories.
Knowledge of operating systems like BMS TREND systems, LUTRON, CRESTRON.
Knowledge of classic cocktail making and the American bar.
Trustworthy. Hardworking. Loyal.
WILFRIED G. BOISSON
Page 2 of 4

PROFESSIONAL HISTORY AND EXPERIENCE

SEPTEMBER 2019 TO SEPTEMBER 2020,
As a Household Manager for the Embassy of Saudi Arabia; I was responsible for the “Saudi Palace” –the official Ambassador’s residence based in London, UK.
• Oversight of the management of cyclical and mechanical service contracts
• Oversight PA and their duties
• Oversight of the employee training and management as per my own household book. Weekly scheduling of the butler& housekeeping, kitchen team, hiring of all drivers and input on the security apparatus and its relevance.

MARCH 2011 TO SEPTEMBER 2019,
As a Global Household Manager for a ultra high net worth family; I was responsible for the overall upkeep and the day-to-day running of residential households based in Israel; USA; France and the United Kingdom.
• Travelling and daily butler duties including bartending and table waiting across 3 continents.
• Employee training and management. Weekly scheduling of the housekeeping team, gardeners and various maintenance contractors.
• Food cost control; housekeeping cost control; implementing and managing the cigar vault; inventory of the employer’s valuables and updates.
• Implementing the maintenance contracts EG: of plant rooms, pools, A/C, water treatments, spa, AV (Kaleidescape)/ Lutron/ Crestron equipment, alarm systems with contractors and service providers.

NOVEMBER 2006 TO SEPTEMBER 2010,
As the Director & Front of House of the “Alexandra Palace Café” a 200 covers Restaurant and Patisserie based in the heart of the Alexandra palace Park his duties were to ensure the smooth running of the day-to-day operations. The restaurant based inside a garden centre was spread over three floors; an in-door sitting area, a ground floor terrace and a panoramic roof terrace with a view over the city of London; the restaurant was very popular for its tasty freshly made food, great coffee & service.

JANUARY 2005 – TO OCTOBER 2006,
House Manager/ Daily Butler to Pia Miller-Getty; responsible for a 29 000 sq/f newly refurbished Grade II property in Knightsbridge.
• Gentleman’s gentleman and daily butler service; chauffeuring; light cooking.

MAY 2004 - JUNE 2004, SILVERSEA CRUISES, WORLDWIDE.
Front Waiter on the “Silver Whisper” a 6 star ultra luxury cruise ship.

JULY 2003 - FEBRUARY 2004, MOUGINS, FRANCE.
House manager/ Chauffeur to Rattan Kul Chadha.
• Gentleman’s gentleman; travelling butler; chauffeuring; light cooking.

WILFRIED G. BOISSON
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PROFESSIONAL HISTORY AND EXPERIENCE

FEBRUARY 2002 - APRIL 2003, SHERATON HOTEL, EDINBURGH, SCOTLAND.
Head Waiter at the “Grill Room” a 3AAA rosettes French restaurant.

FEBRUARY 2001 - JANUARY 2002, RADISSON SEVEN SEAS CRUISES, WORLWIDE.
Front Waiter on the “Radisson Mariner” a 6 star ultra luxury cruise ship.

JANUARY 2000 - FEBRUARY 2001, THE MERRION HOTEL, DUBLIN, IRELAND.
Station Waiter at “The Morningtons Brasserie” a luxurious restaurant at the 5 star luxury hotel “The Merrion” in central Dublin.

MAY 1999 - DECEMBER1999, BRITISH TRUST COMPANY, SPEYSIDE, SCOTLAND.
Station Waiter at “The Crayglinne Hotel. ”

OCTOBER 1998 - APRIL 1999, ACCOR GROUP, ST DENIS, REUNION ISLAND.
Station Waiter & Bartender at the “Mercure Hotel. ”

1996 - 1998
AIR FORCE COMMANDO, ST DENIS, REUNION ISLAND.
Corporal; Team leader; French Air Force (Decorated).

1994 - 1996
WAITER/ FRONT OF HOUSE (PROFESSIONAL DIPLOMA TRAINING).
While studying at Camblanes catering college, his work experience included terms at “Claude Darroze, ” a 2 Michelin star restaurant and at “Novotel Biarritz Airport”

EDUCATION AND PROFESSIONAL CERTIFICATIONS

TITIAN STUDIOS, LONDON, ENGLAND, JULY 2020
• One week in depth gilding restoration course – Certification awarded.
(Tutor: Rodrigo Titian. )

EUROPEAN BARTENDING SCHOOL (EBS), LONDON, ENGLAND, APRIL 2019
• Four week in depth bartending course – Certification awarded.
(Tutors: Tom Dyer and Richard Turner. )

FIRST AID AT WORK, LONDON, ENGLAND, FEBRUARY 2019
• Certificate in first aid proficiency awarded. (Tutor: C. Holmes, B. A Hons. )

WARSASH MARITIME ACADEMY, SOUTHAMPTON, ENGLAND, APRIL 2017
• STCW -Standards of Training, Certification and Watch keeping- Certificate awarded.
• Proficiency in Security awareness, Certificate Awarded.
(Tutor: Southampton Solent University. )
WILFRIED G. BOISSON
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EDUCATION AND PROFESSIONAL CERTIFICATIONS

RESIDENTIAL BLOCK AND ESTATE MANAGEMENT, LONDON, ENGLAND, 2015 - 2017
• IRPM estate management certificate awarded. (Tutor: Open Learning Course)

FIRE SAFETY AWARENESS, LEVEL 2 HEALTH & SAFETY INDUCTION, LEVEL 2 FOOD SAFETY FOR CATERING, LONDON, ENGLAND, NOVEMBER 2013
• Certificate in health & safety awarded. (Tutor: G. Fowler, H. S. Training Ltd. )

UK ALCOHOL LICENSING, NATIONAL CERTIFICATE FOR PERSONAL LICENSE HOLDERS, LONDON, ENGLAND, FEBRUARY 2011
• National alcohol license B. I. I. A. B, LEVEL 2. (Tutor: R. Messham, Trainer. )

FOOD AND HYGIENE CERTIFICATE, LONDON, ENGLAND, AUGUST 2006
• Certificate in food hygiene awarded. (Tutor: H. A. C. C. P. )

U. K SCHOOL OF PROFESSIONAL TOASTMASTERS, NORFOLK, ENGLAND, OCTOBER 2004
• Certificate of Proficiency Protocol and Etiquette awarded. (Tutor: G. Hunt. )

THE INTERNATIONAL BUTLER ACADEMY, ZUTPHEN, THE NETHERLANDS, JUNE 2003
An intensive, one-on-one three-week residential butler program.
• Diploma awarded. (Tutor & Peer: J. G. Robertson. )

ZACCARI’S PRIVATE ENGLISH TUTORS, BOURNEMOUTH, MAY TO DECEMBER 1999
• Certificate “English as a Foreign Language” awarded.

FRENCH MILITARY SERVICE, ST DENIS, REUNION ISLAND, 1996 - 1998
• Certificat de Pratique Professionnelle. (Surveillance and Intervention. )
Awarded the “Defence Bronze Medal” for outstanding service to France on the African continent.

COLLEGE CAMBLANES AND MEYNAC, BORDEAUX, FRANCE, 1993 - 1996
An Hospitality Management course that includes traditional French Cuisine, fine dining service and hotel management.
• National Certificate C. A. P., 1 Year. (Fine dining standards. )
• National Diploma B. E. P., 1 Year. (Fine dining restaurant, Waiter. )
• Certificate of Proficiency, 1Year. (Michelin restaurant, Head Waiter. )

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