Mme Tracey de Malet Roquefort
October 2022 – Present, XVIeme - Paris, France
Household & Family Manager, Private Family
Chez Marie Jacot Cardoen
Household manager to international HNW family of high standing, as the principal is the Asset Manager for Rothschild. Managing housekeeping & household needs, ensuring security of the home & for the teenagers in the parent's frequent travels. Household shopping, administration, menu planning & cooking, budgets & accounts, engaging & managing vendors & contractors, taking deliveries, managing the laundry & family wardrobes. Further administrative & ad hoc maintenance & management works for the principal's other properties in London, rural France & Paris.
Fevrier 2022 –Novembre 2022 Chateauvert, Var, France Sud
Chateau Routas -
Concierge, Villa Rentals Manager
Full charge villa manager & concierge for this private family & summer rentals operation
Management of this prestigious holiday home to a multi-generation HNW international family in the heart of Provence. Conciergerie, managing holiday rentals & HNW guest relations, overseeing daily housekeepers, interior & exterior management, managing & administration of bookings, managing the housekeeping & the kitchen, cooking as needed & hiring in local chef & house staff for large groups; Conciergerie/hosting & greeting & looking after UHNW family & guests on a 24/7 basis; assuring the villa well organized & operating smoothly and that the family & guests receive the absolute best, top quality experiences. Organization, inventories, asset management.
Always available & operating efficiently & to the highest standards, ensuring & overseeing security & maintenance of the villa & grounds. (in late 2022, the family decided to take the villa off the rentals market, which effectively removed their need for my year round services)
Mars 2019 - Fevrier 2022 Mandelieu la Napoule, France Sud
Family & Household Manager
Private Family - Chez Farmer, Domaine du Barbossi –
All 'rounder family manager to single-parent family. The (private yacht captain for the Safa family) principal often at sea, leaving me in full charge of the household for weeks at a time throughout the year. Full charge housekeeping, administration & family business to high standard and confidentiality, ensuring security & maintenance of the villa home, transportation, household provisions, menu preparation & cooking, shopping, budgets, contractors, deliveries, kids & pets care, wardrobes, linens & laundry details.
Février 2015-Janvier 2018 le Cannet, France
Estate and Household Manager
Chez Zolotarev, Private Family –
Household & property manager to international HNW principal. Managed housekeeping & household needs, ensuring security of the estate, household shopping, menu planning & cooking, budgets & accounts, engaging & managing vendors & contractors, taking deliveries. Packing, unpacking, preparing for travel, driving, vehicle maintenance, transport.
Managed the villa & estate maintenance ; organized & established a highly profitable summer holiday rentals concern & the overall design and improvements to gardens and pool during the principal's frequent travels & absence.
Février 2011- Août 2019 Paris, France
International Property Manager
Serena Williams, Professional Athlete, Private
International Properties Manager for Mme Williams. Created standards, organization of housekeeping & property maintenance for 2 luxury secondary residences in 7th & 8th arrondissements of Paris, France.
Managed the purchase of the 2nd property & project-managed renovation of the 2 properties, including security, IT & communications, amenities, bespoke furnishings, décor, household goods. Managed housekeeping & staff; administration budgets, accounting & expenses liaison with US offices; all shopping, provisions and sundries. Ensuring vendor compliance with contracts and specifications, and assuring top quality performance. Otherwise maintained the property standards when the principal is in residence and while absent.
Personal service & shopping for luxury goods & bespoke décor & furnishings to a high standard. Organize visits for friends & family throughout the year, and coordinate additional accommodations over various properties for entourage during Roland Garros.
Juillet 2012 Décembre 2015 16eme, Paris, France
Household Manager /Family Assistant
Chez Boys Lewis, Private Family
Household manager to HNW principals in the 16eme, Paris. Supervising & administration of family concerns, managing travel & social calendars. Packing/unpacking for travel; laundry, linens & wardrobe management. Shopping, menu planning, cooking & serving of daily meals & assisting with entertaining and events. Managing household staff, household organization, security; Budgeting and shopping for household provisions. and specialized furnishings to top specification.
Février 2011- Decembre 2015 & Again from April 2023 to Present Paris, France
Concierge & Property Manager
Rocksure Properties, Paris UK (Portfolio property on Rue Ponthieu)
Conciergerie, greeting & welcoming guests & managing guest relations; property manager for this prestigious 'destination investment' property for HNW clientele in the heart of Paris. Managing housekeeping & maintenance staff & security, coordinating transport & events for guests & looking after them during their stay.
Upon returning to Paris in 2022 I am once again proud to be managing the Rocksure Paris Property.
1992 – 2005 West Hollywood, California
City of West Hollywood, Los Angeles, California
Department Administrator, Facilities & Landscape Division.
I supervised a staff of 15+ in maintenance, buildings, parks, sports facilities, open space & grounds maintenance & business needs for the City staff, properties & offices in all aspects. Budget management in excess of 45 million US annually; project & capital improvements management, contract management including quality assurance, contract fulfillment & standards & practices.
1994 - Rubins Family Trust Property Manager, Beverly Hills, California
1999 Properties Managed 100+ units for the private family concern, in several buildings throughout Beverly Hills, West Hollywood and Los Angeles. Managed improvements, renting units upon vacancy, apartment and building maintenance and renovations.
1978 - Entertainment Hollywood, California. Freelance Production Assistant.
1992 Industry I worked in production on numerous commercials, television shows, films, music videos and on live arena tours for major music artists, as Production assistant, Producer's Assistant, Writer's & Director's Assistant, and technical work.
Education
1977 Marcellus Central Schools High School Diploma, Major in Arts & English
NY, USA
1984 Los Angeles City College Bachelors, Business Administration
Major, Art History
Skills
*Proficient computer skills with excellent knowledge of IT tech, MS Word & Excel.
*Technologically proficient. Advanced and adaptive knowledge of all technological facilities innovations in security, automotive, commercial & household IT, electronics/smart homes, computing and communications technology.
*Organizational & efficiency expert in all areas of home management, storage, wardrobe, cuisine & stocks.
*Well-organized, calm & anticipatory staff & housekeeper & housekeeping manager to 5+ star standards in maintenance & décor, furnishings, laundry, fine and everyday linens, textiles, laundry and wardrobes.
*Excellent execution & presentation of daily household & housekeeping routine and with entertaining needs.
*Household Administration & cost efficiency expert. Budget management, payables & accounting.
*Master Shopper and Sourcing Professional. I can literally find anything.
*A serious and accomplished caterer/cook & baker, skilled in many cuisines including traditional American, (BBQ & burgers) English & French cooking as well as Mexican, Italian and Asian. Many breakfast specialties, lunches, picnics, terrace dining, Sunday lunch, casual and formal dinners. Tops in entertaining and guests services, from casual to formal, holiday & festive. Adept & delicious hors d'oeurves & buffets; well organized drinks services, knowledgeable with wines, wine cellar collection, care & management & viniculture.
*Skilled, confident & licensed driver with experience and maintenance; knowledgeable about all types of vehicles. No tickets, no accidents. I have my own car.
*Confident and knowledgeable restoration, new build and construction project manager.
*Skilled in all facilities, home & building maintenance trades for routine maintenance & renovation, general maintenance of electrics, plumbing, lighting, appliances, security & systems.
*Certified Arborist, Certified Master Gardener; landscape designer and horticulturalist.
*Skilled landscaping and hardscape design and maintenance specialist with knowledge of irrigation, fruit trees, flower, vegetable and herb gardening, rockeries, bogs, kitchen and cutting gardens. Experienced and knowledgeable with water features including pool maintenance, koi ponds and fountains installation, troubleshooting and maintenance.
*Passionate and knowledgeable about historical architecture, architectural and interior design and the care, collecting & preservation of art, furnishings, decor and antiques. Cultured, good humored, genuinely easy going & confident, while remaining caring & attentive.
*Skilled & gifted with artistic floral, art & table décor é nuances.
I am always discrete, anticipatory, calm, cheerful, welcoming, kind and polite with a ready smile. I remain professional, diplomatic, reserved and intuitive in the appropriate moments, and relaxed and low key for the duration. I am always confident, calm and in charge under any circumstances.
