RICHARD ALLAN
Paris, 75011 | 06 37 99 77 61 | richarddpgallan@gmail. com
English (Native) | French (Intermediate) | Full Driving Licence
PROFESSIONAL SUMMARY
Dynamic and results-driven hospitality professional with extensive experience in food & beverage
management, operations, and customer experience. Proven ability to drive business growth, optimize
efficiency, and deliver exceptional guest satisfaction. Strong leadership, strategic planning, and team
development skills. Passionate about creating memorable dining experiences and achieving operational
excellence in fast-paced environments.
PROFESSIONAL EXPERIENCE
F&B; Director – Valotel
Paris | Sep 2024 – Present
• Leading overall F&B; strategy and operations across multiple venues.
• Implementing cost-control initiatives and service standards to elevate guest satisfaction.
• Driving profitability through innovation and operational efficiency.
Director – Public House Paris
Paris | Feb 2024 – Jul 2024
• Opened and launched the restaurant in collaboration with Chef Calum Franklin.
• Oversaw concept creation, menu design, venue setup, and team recruitment.
• Managed daily operations to ensure service excellence and consistent quality.
Manager – Pub Saint Germain
Paris | Dec 2019 – Dec 2023
• Built and led a high-performing team, improving staff productivity and morale.
• Increased sales through targeted promotions and creative menu development.
• Delivered top-tier service and organized successful guest events to enhance loyalty.
Owner – Richard Allan Fitness
Paris | Jan 2016 – Dec 2019
• Founded and managed a boutique fitness brand with a focus on tailored client programs.
• Drove visibility through social media and community engagement.
• Achieved high retention and customer satisfaction rates.
Multi-Site Director – Frog Pubs
Paris | May 2015 – Sep 2018
• Oversaw multiple sites, managing operations, staffing, and large-scale events.
• Streamlined workforce planning and logistics to improve efficiency.
• Maintained consistent service standards and food quality across all locations.
Director – La Nautique Restaurant
Guernsey | Feb 2014 – Nov 2015
• Increased revenue and customer satisfaction through strategic menu and service improvements.
• Reduced costs and boosted margins through supplier optimization.
• Trained and motivated staff to deliver premium service experiences.
F&B; Director – Sark Island Hotels
Guernsey | Jan 2013 – Feb 2014
Director – Coal Grill & Bar
Exeter | May 2009 – Jul 2012
Events Director – Working 4 U
Northamptonshire | Sep 1996 – Aug 2009
EDUCATION & CERTIFICATIONS
Bachelor’s Degree – Northampton College, Northants – 2002
Certified Accountant (AAT) | NVQ Level 4 in Management (Leadership & Strategy) | NVQ Level 3 in
Customer Service
KEY SKILLS
Leadership & Management: Strategic planning, performance management, conflict resolution
Operational Expertise: Budgeting, supply chain management, multi-site operations
Customer Experience: Service excellence, guest loyalty, problem resolution
Technical Skills: Microsoft Office Suite, CRM systems, data analysis
